Our team @ FVC prides ourselves on the best possible

customer service & shopping experience.

See what previous customers have to say!

We're interested in hearing about your experience. Submit your own testimonial by filling out our Customer Survey.

  • "We love Fox Valley Cycles. Everyone is friendly, knowledgeable and extremely helpful! I pass another Honda dealer on my way to work every day, but wait until the weekend to go to Fox Valley Cycles. Chell is wonderful. She always knows exactly what I am looking for. Thanks for doing a great job!"

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    Patrice Boenzi - Geneva, IL
  • "if i am in the area. i will return"

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    Jarvis Dagostino - forest, IN
  • "Of all the dealers we have visited over 12 years, you're the best, and the most knowledgeable. We got to the store 20 minutes after closing on a Saturday and Bob let us in, showed us what we were interested in (a VTX1300), answered all our questions. That was 2 weeks ago. The bike came home with us today. You can bet we won't even think of going anywhere else for service, accessories, or the next new bike."

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    Nancy Connors - Bolingbrook, IL
  • "Everyone has been first rate in their dealings with me and, more importantly, now that the sale is completed, they continue to be first rate."

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    John Bercaw - Aurora, IL
  • "I bought a 2006 CBR600RR and all I have to say is WOW!!!! AMAZING CUSTOMER SERVICE!!! Unbelievable how well the place is run, I was called when I said I would be, I was followed up with, I will definitely buy my next bike, and all my gear from you guys!!! KEEP IT UP!!!"

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    Jeffrey Manzanares - Sugar Grove, IL
  • "The customer service I received when I bought my bike was superior to any. Mark and the whole staff treated my wife and me like we were best friends. Wendy made the financing a breeze. And the parts department staff is second to none."

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    Wes Knight - aurora, IL
  • "i had a really good experience. great customer service"

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    Eddie Spies - Oswego, IL
  • "My previous bike was a 1986 Honda Goldwing-1200A,which by the way if I could afford two I would still have.I happen to be riding by one day and decided to stop in I fell in Love!!!! they had everything I was looking for and did not have to order it.The staff is friendly and will help you in any way they can.Mainly,I had never been to a dealership where they tell you about discounts to help you and you dont have to ask. My new bike is a VTX1800 burnt orange in color at first I wasn't crazy about that but now I love my bike thanks FOX VALLEY CYCLE, a customer for life."

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    Rickey Levy - montgomery, IL
  • "Great dealership, great followup after the sale"

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    John Bornemann - Plainfield, IL
  • "I purchased a Shadow Aero in 05 and just traded it in for a 1800S. These bikes are fantastic. I upgraded for longer trips with my wife. After talking to all the salesmen at other dealerships, Mark tops them all. The service is great from Marc and John in the shop to Chelle and everyone else up front. I refer everyone to Fox Valley Cycles."

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    Robin Lawry - Marseilles, IL
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    Dave Adams - Aurora, IL
  • "Wonderful experience because of wonderful staff"

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    Kit Dewitt - North Aurora, KS
  • "I recently purchased my first bike, a used Honda 750 Shadow, at Fox Valley, and I had an excellent buying experience. Bob, Mark, Chelle, Chris and the other staff that I dealt with were all very helpful and friendly. Mark, especially, was very patient with all of my questions. I liked the idea that Fox Valley is a family business, and the staff treat their customers like family. Prices are fair, the service is great, and the 90-day warranty on used bikes is a great added benefit. I recommend Fox Valley unreservedly. Thanks for a great buying experience!"

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    David Sayers - Naperville, IL
  • "Fox Valley Cycles is the friendliest cycle shop I have ever experienced. All the folks there care about how you are, what you need, and how they can help you. Their sales, parts, service and finance office people are all top-notch! What a great place to buy a cycle, get parts and service, and know you have a good deal."

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    Larry Tyma - East Dundee, IL
  • "Fox Valley Cycles employees are the nicest! VERY FRIENDLY!!! My next bike will be purchased here. although i was a little frustrated with how long my repairs took i am overall VERY please with my past experiences there. thank you guys and keep up the great work!!!"

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    Anonymous - AURORA, IL
  • "On Wed.Aug.24th,I spent about 1 1\2 hours at your dealership while the 600 mile service was being done on my new VTX1800F. Most of that time I spent at the parts counter talking with Michelle Wagner. I was very impressed!!Her knowledge, and customer service skills are outstanding!!Far above and beyond anything I've ever seen anywhere!! Thanks again, Tony Peden"

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    William Peden - morris, IL
  • "I bought a used Suzuki bandit here. This was my first purchase of a motorcycle. I was very pleased with how I was treated and how helpful the staff was to me. I had been looking for my first bike. I looked all over for a good one and a place to earn my business. I found that Fox Valley had the best program for used bikes. I really liked that they backed their bikes with a 90 day warranty. That was one of the biggest selling points that I found. I found other bikes for a little less but that needed new tires or other little things. Fox Valley was real nice because they took the time to put new tires and a full tune-up on the bike. They told me that they use the Honda check list on all of their bikes and I know that the check list is very thorough because I work for Honda cars. I really enjoyed the buying process and look forward to doing business with them later down the road. Thank you!"

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    Sherod Oppy - naperville, IL
  • "I love your shop. It's what a motorcycle shop is SUPPOSED to be. Friendly people, knowledgable sales staff, large inventory, and knowledgable service department always willing to give advice. Your prices on just about everything are reasonable and Chell in your parts department is awesome. She is like a walking parts book and very friendly. See you soon and Stay Alert."

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    Mark Betz - Aurora, IL
  • "You guys are the best dealership in this area, i wont name any names but other dealerships in the downers grove area dont have a clue. your customer service is top notch. your prices are unbeatable and when it comes time to buy another bike i know where i am coming. thank you for making my shopping expierence fun and not painfull!!!"

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    Patrick Kline - Naperville, IL
  • "We are very satisfied repeat customers. We purchased two XR400R’s in September 2003 and we traded them in for two 2005 TRX400EX’s. As with our first purchasing experience, the entire team did an outstanding job. The employees at Fox Valley Cycles consistently make us feel like we are their most important customer. We both want to extend a big thank you to Mark in assisting us not only with the trade of our motorcycles but our trailer as well. George and Cheryl Quincy, Illinois"

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    George And Cheryl Curry - Quincy, IL
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